Please select the topic below for which you need support. This will bring you to one of our Jira Service Desks. If you do not have a Service Desk account, you will need to create one initially. This account is different from your PlaidCloud account.
If you are a current PlaidCloud member having technical issues please use the PlaidCloud Technical Support portal. In order for us to diagnose and fix the issue as quickly as possible, please provide as much relevant information as you can.
If you are a current PlaidCloud member and have questions or issues related to payments, subscriptions, accounting, or other financial matters please contact our finance support desk.
DO NOT provide any financial information such as bank accounts or credit card numbers in your inquiry.
Please submit any issues or concerns related to PlaidCloud security to our Security support desk.
If you believe you have found a vulnerability, please notify us immediately.
NEVER send or provide your password to anyone, even our support desk.
Please apply for positions using our Careers support desk. Yes, this is an unconventional way to submit a resume but we believe it better captures our culture and technology to ensure a smooth execution.
If none of the above categories seem to fit you, please drop us a line on our general inquiry support desk so we can identify and solve any issue you are experiencing.